Privacy & Cookie Policy
Vertical Development Institute is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect might include: names, addresses, email addresses, and phone numbers.
Personal Information is obtained by us only when you voluntarily subscribe to our newsletter, enroll in one of our programs or consent to take part in one of our research projects. No personally identifiable information is collected by you simply using this website. All information we collect for research purposes is specifically signaled on our website or through our communication on other channels and is subject to explicit consent via consent forms. We don’t guarantee website links or the policy of authorized third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Cookie Policy
A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to "remember" your actions or preferences over time.
Most Internet browsers support cookies; however, users can set their browsers to decline certain types of cookies or specific cookies. Further, users can delete cookies at any time.
The Vertical Development Institute may use functional, required, and analytics cookies, which can also be called performance cookies, to collect information about your use of our site. The analytics cookies collect information that allows us to count our audience size and see usage patterns, such as the number of visitors on the website, visited pages, IP addresses, and location of visitors. The analytics cookies also record if you experience difficulties using our website and support us in improving its functionality. The cookies we use do not collect personal information that could be used to identify you.
Our website also uses Google Analytics, a service that transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
Please note, by using this website, you consent to the processing of data about you by Google in the manner described in 'How Google uses data when you use our partners' sites or apps'.
Functional and required cookies
Squarespace uses some necessary cookies so visitors can navigate and use key features on your site. These cookies vary from site to site depending on the features it uses. For example, functional and required cookies help these features work:
Please see below a list of cookies we use on this website:
Purpose, type, and duration
_dd_cookie_test
Tests if cookies are supported
Cookie
Expires instantly
_dd_s
Tracks browser errors
Cookie
Four hours
_dd_site_test
Tests if cookies are supported
Cookie
Expires instantly
algoliasearch-client-js
Adds auto-populated suggestions to address fields in Scheduling to help clients complete forms faster
localstorage
Persistent
Crumb
Prevents cross-site request forgery (CSRF)
Cookie
Session
RecentRedirect
Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.
Cookie
30 minutes
siteUserCrumb
Prevents cross-site request forgery (CSRF)for logged in site users
Cookie
Three years
squarespace-announcement-bar
Prevents the announcement bar from displaying if a visitor dismisses it
localstorage
Persistent
squarespace-likes
Shows when you've already "liked" a blog post
localstorage
Persistent
squarespace-popup-overlay
Prevents the promotional pop-up from displaying if a visitor dismisses it
localstorage
Persistent
squarespace-video-player-options
Remembers video player selected preferences ( volume, playback speed, and quality) for videos uploaded directly to Squarespace
localstorage
Persistent
ss_cookieAllowed
Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies
Cookie
30 days
Test
Investigates if the browser supports cookies and prevents errors
Cookie
Session
Analytics and performance cookies
We use analytics and performance cookies to collect information on your behalf about how visitors interact with your site. Storing these cookies is how we populate the data you find in Squarespace analytics, such as traffic sources, unique visitors, and cart abandonment.
You can disable Squarespace analytics and performance cookies at any time.
Cookie Name | Duration |Purpose
ss_cid |Two years | Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cpvisit |Two years | Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvisit | 30 minutes | Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvr | Two years |Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvt | 30 minutes | Identifies unique visitors and tracks a visitor’s sessions on a site
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
We do not collect sensitive information through our website unless it is part of a research project, in which case there will be a separate consent form for you to read and accept before any data is collected. In the rare case in which sensitive information would be collected, it will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your explicit consent; or where required or authorized by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. For example, if you participate in a research study that involves feedback from third parties, this will be explicitly outlined in the consent for you would be invited to sign before the start of the study.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorized by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure - on secure servers, password protected.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Vertical Development Institute will not charge any fee for your access request.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
Vertical Development Institute
Alis Anagnostakis
Parcel Locker 10254 56342
Shop 1 25 Duporth Avenue
MAROOCHYDORE QLD 4558
